Shipping

PLEASE NOTE: All of our pieces are made to order in our Los Angeles, CA studio and make take up to 3 weeks to ship. 

Our default shipper for all domestic orders is USPS for a flat rate of $12. All items are insured for their full value, and are sent with delivery confirmation. Any item over $50 will be sent signature required. If you cannot be home to sign for your package, we can send it without signature required but are not liable for its loss or damage. All orders are accompanied with tracking information. All international orders are shipped via USPS International Priority Mail for a flat rate of $45.

For all international orders please allow 3 weeks for arrival. Please note that buyers are responsible for any and all duties and customs charges that may be incurred. 

Any orders shipped within California will incur 9.25% sales tax, since Ochre Objects is based in Los Angeles, CA.

Returns

Returns are only accepted if you receive a wrong, damaged, or lost shipment. You may return (for a full refund, shipping included) or exchange that item within 10 days of receipt. 

All custom pieces are FINAL SALE. 
 

Repairs

We are happy to make repairs to any of our pieces. Repairs are often free of charge but may incur a small fee for materials on a case by case basis. Shipping fees on repaired items are the responsibility of the buyer. All repair inquiries can be submitted to info@ochreobjects.com.

Copyright

Copyright 2017, All Right Reserved. The content of this site and jewelry designs pictured are copyrighted under the United States copyright laws and are the property of Ochre Objects.

Materials

All of our pieces are made entirely by hand in our Los Angeles, CA studio of the finest materials. We cast only in 100% certified recycled or fair trade 14K gold and sterling silver. All of our diamonds are ethically sourced and conflict-free.   

If you would like to order one of our pieces in a different metal/stone than pictured, please email us at info@ochreobjects.com.

Due to the handmade nature of our jewelry, certain variations may occur in each individual piece.

All prices are subject to change.